.page-faq {
  background: var(--sand);
  color: var(--brown);
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  background: var(--ink-green);
  color: var(--mist);
  border-bottom: var(--border);
  padding-bottom: clamp(2rem, 6vw, 4.5rem);
}

.page-faq .faq-hero .breadcrumbs {
  padding-block: 1rem 0;
}

.page-faq .faq-hero .breadcrumbs__link,
.page-faq .faq-hero .breadcrumbs__sep,
.page-faq .faq-hero .breadcrumbs__item {
  color: var(--data-gray);
  font-family: var(--font-mono);
  font-size: 0.78rem;
  letter-spacing: 0.06em;
  text-decoration: none;
}

.page-faq .faq-hero .breadcrumbs__link:hover {
  color: var(--ice);
}

.page-faq .faq-hero .breadcrumbs__item--current {
  color: var(--lime);
}

.page-faq .faq-hero__inner {
  display: grid;
  gap: clamp(1.75rem, 4vw, 3rem);
  padding-top: clamp(1.5rem, 4vw, 3rem);
}

@media (min-width: 900px) {
  .page-faq .faq-hero__inner {
    grid-template-columns: minmax(0, 1.55fr) minmax(0, 1fr);
    align-items: end;
  }
}

.page-faq .faq-hero .eyebrow {
  margin: 0;
  color: var(--lime);
  font-size: 0.76rem;
  letter-spacing: 0.18em;
  text-transform: uppercase;
}

.page-faq .faq-hero h1 {
  font-family: var(--font-display);
  font-weight: 900;
  font-size: clamp(2.05rem, 6vw, 4rem);
  line-height: 1.05;
  letter-spacing: -0.015em;
  margin: 0.65rem 0 1.1rem;
  color: var(--mist);
  text-wrap: balance;
}

.page-faq .faq-hero__lead p:not(.eyebrow) {
  margin: 0;
  max-width: 46ch;
  font-size: 1rem;
  line-height: 1.8;
  color: var(--sand);
}

.page-faq .faq-hero__panel {
  background: var(--moss);
  border: var(--border);
  box-shadow: var(--shadow-hard);
  padding: 1.15rem 1.2rem;
}

.page-faq .faq-hero__panel-title {
  margin: 0 0 0.85rem;
  font-size: 0.74rem;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--lime);
}

.page-faq .faq-quick {
  list-style: none;
  margin: 0;
  padding: 0;
  display: grid;
  gap: 0.7rem;
}

.page-faq .faq-quick li {
  display: flex;
  align-items: baseline;
  gap: 0.65rem;
  padding-bottom: 0.65rem;
  border-bottom: 1px solid rgba(244, 241, 231, 0.16);
  font-size: 0.88rem;
  line-height: 1.5;
  color: var(--mist);
}

.page-faq .faq-quick li:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-quick b {
  flex: 0 0 auto;
  font-family: var(--font-mono);
  font-size: 1.05rem;
  font-weight: 700;
  color: var(--lime);
  letter-spacing: -0.02em;
}

/* ---------- 四步自查 ---------- */
.page-faq .faq-steps {
  background: var(--charcoal);
  color: var(--mist);
  padding-block: clamp(2.25rem, 5vw, 3.75rem);
  border-bottom: var(--border);
}

.page-faq .faq-steps .section-head__eyebrow {
  margin: 0;
  color: var(--lime);
  font-size: 0.74rem;
  letter-spacing: 0.2em;
  text-transform: uppercase;
}

.page-faq .faq-steps .section-head__title {
  font-family: var(--font-display);
  font-size: clamp(1.55rem, 4vw, 2.5rem);
  line-height: 1.12;
  letter-spacing: -0.01em;
  margin: 0.5rem 0 0.8rem;
  color: var(--mist);
}

.page-faq .faq-steps .section-head__note {
  margin: 0;
  max-width: 62ch;
  font-size: 0.94rem;
  line-height: 1.8;
  color: var(--data-gray);
}

.page-faq .steps {
  list-style: none;
  margin: clamp(1.5rem, 4vw, 2.5rem) 0 0;
  padding: 0;
  display: grid;
  gap: 1.15rem;
}

.page-faq .step {
  padding-top: 0.9rem;
  border-top: 2px solid rgba(200, 245, 63, 0.2);
}

.page-faq .step__num {
  display: inline-block;
  font-size: 0.74rem;
  letter-spacing: 0.14em;
  color: var(--data-gray);
  border: 2px solid rgba(142, 150, 138, 0.6);
  padding: 0.08rem 0.42rem;
  margin-bottom: 0.65rem;
}

.page-faq .step__title {
  font-family: var(--font-display);
  font-size: 1.1rem;
  letter-spacing: 0.02em;
  margin: 0 0 0.4rem;
  color: var(--mist);
}

.page-faq .step__text {
  margin: 0;
  font-size: 0.88rem;
  line-height: 1.72;
  color: var(--data-gray);
}

.page-faq .step--now {
  border-top-color: var(--lime);
}

.page-faq .step--now .step__num {
  background: var(--lime);
  border-color: var(--lime);
  color: var(--ink-green);
}

.page-faq .step--now .step__title {
  color: var(--lime);
}

.page-faq .step--now .step__text {
  color: var(--sand);
}

@media (min-width: 860px) {
  .page-faq .steps {
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 0;
  }
  .page-faq .step {
    padding: 0 1.15rem;
    border-top: 0;
    border-left: 2px solid rgba(200, 245, 63, 0.18);
  }
  .page-faq .step:first-child {
    padding-left: 0;
    border-left: 0;
  }
  .page-faq .step:last-child {
    padding-right: 0;
  }
  .page-faq .step--now {
    border-left-color: var(--lime);
  }
}

/* ---------- 问答主体 ---------- */
.page-faq .faq-body {
  background: var(--sand);
  padding-block: clamp(2rem, 5vw, 4rem);
}

.page-faq .faq-layout {
  display: grid;
  gap: clamp(1.5rem, 3vw, 2.5rem);
}

@media (min-width: 960px) {
  .page-faq .faq-layout {
    grid-template-columns: 14rem minmax(0, 1fr);
    align-items: start;
  }
  .page-faq .faq-rail {
    position: sticky;
    top: 5.5rem;
  }
}

.page-faq .faq-rail__title {
  margin: 0 0 0.75rem;
  font-size: 0.72rem;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--moss);
}

.page-faq .faq-rail__nav {
  display: flex;
  gap: 0.5rem;
  overflow-x: auto;
  padding-bottom: 0.4rem;
  -webkit-overflow-scrolling: touch;
}

@media (min-width: 960px) {
  .page-faq .faq-rail__nav {
    flex-direction: column;
    overflow: visible;
    padding-bottom: 0;
  }
}

.page-faq .faq-chip {
  flex: 0 0 auto;
  display: block;
  padding: 0.55rem 0.8rem;
  border: var(--border);
  background: var(--mist);
  color: var(--brown);
  font-family: var(--font-body);
  font-weight: 600;
  font-size: 0.84rem;
  line-height: 1.4;
  text-decoration: none;
  white-space: nowrap;
  transition: background 0.2s var(--ease), color 0.2s var(--ease);
}

@media (min-width: 960px) {
  .page-faq .faq-chip {
    white-space: normal;
  }
}

.page-faq .faq-chip:hover,
.page-faq .faq-chip:focus-visible {
  background: var(--ice);
}

.page-faq .faq-chip--active {
  background: var(--lime);
  box-shadow: 4px 4px 0 var(--brown);
}

.page-faq .faq-rail__tip {
  display: none;
}

@media (min-width: 960px) {
  .page-faq .faq-rail__tip {
    display: block;
    margin-top: 1.5rem;
    padding: 0.95rem 1rem;
    background: var(--moss);
    border: var(--border);
    color: var(--mist);
    font-size: 0.82rem;
    line-height: 1.75;
  }
  .page-faq .faq-rail__tip p {
    margin: 0;
  }
  .page-faq .faq-rail__tip a {
    color: var(--lime);
    text-decoration: underline;
  }
}

/* ---------- 分组 ---------- */
.page-faq .faq-group {
  scroll-margin-top: 5.5rem;
  padding-bottom: clamp(1.75rem, 4vw, 2.75rem);
  margin-bottom: clamp(1.75rem, 4vw, 2.75rem);
  border-bottom: 2px dashed rgba(42, 33, 26, 0.28);
}

.page-faq .faq-group:last-child {
  border-bottom: 0;
  margin-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-group__head {
  border-left: 6px solid var(--moss);
  padding-left: 0.95rem;
  margin-bottom: 1.25rem;
}

.page-faq .faq-group__kicker {
  margin: 0 0 0.4rem;
  font-size: 0.74rem;
  letter-spacing: 0.18em;
  text-transform: uppercase;
  color: var(--ember);
}

.page-faq .faq-group__title {
  font-family: var(--font-display);
  font-size: clamp(1.4rem, 3.6vw, 2.05rem);
  line-height: 1.15;
  letter-spacing: -0.01em;
  margin: 0 0 0.55rem;
  color: var(--ink-green);
}

.page-faq .faq-group__lead {
  margin: 0;
  max-width: 62ch;
  font-size: 0.94rem;
  line-height: 1.8;
  color: var(--brown);
}

.page-faq .faq-group__media {
  margin: 0 0 1.4rem;
}

.page-faq .faq-group__media--after {
  margin: 1.4rem 0 0;
}

.page-faq .faq-group__media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
  border: var(--border);
  filter: saturate(0.92) contrast(1.04);
}

.page-faq .faq-group__media .media-frame__label {
  font-family: var(--font-mono);
  font-size: 0.72rem;
  letter-spacing: 0.06em;
  color: var(--moss);
}

/* ---------- 问答卡 ---------- */
.page-faq .qa-grid {
  display: grid;
  gap: 0.9rem;
}

@media (min-width: 780px) {
  .page-faq .qa-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
    align-items: start;
  }
}

.page-faq .qa {
  position: relative;
  background: var(--mist);
  border: var(--border);
  box-shadow: 4px 4px 0 var(--brown);
  transition: box-shadow 0.22s var(--ease), transform 0.22s var(--ease);
}

.page-faq .qa:hover {
  transform: translate(-2px, -2px);
  box-shadow: 6px 6px 0 var(--brown);
}

.page-faq .qa[open] {
  box-shadow: 6px 6px 0 var(--brown);
}

.page-faq .qa[open]::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  bottom: 0;
  width: 6px;
  background: var(--lime);
}

.page-faq .qa__q {
  display: flex;
  align-items: flex-start;
  gap: 0.6rem;
  padding: 0.95rem 1.05rem;
  cursor: pointer;
  list-style: none;
  font-family: var(--font-body);
  font-weight: 700;
  font-size: 0.94rem;
  line-height: 1.55;
  color: var(--ink-green);
}

.page-faq .qa__q::-webkit-details-marker {
  display: none;
}

.page-faq .qa__q::marker {
  content: "";
}

.page-faq .qa__q:focus-visible {
  outline: 3px solid var(--lime);
  outline-offset: -3px;
}

.page-faq .qa__num {
  flex: 0 0 auto;
  margin-top: 0.1rem;
  padding: 0.05rem 0.35rem;
  background: var(--sand);
  color: var(--moss);
  font-size: 0.72rem;
  letter-spacing: 0.06em;
}

.page-faq .qa__text {
  flex: 1 1 auto;
}

.page-faq .qa__toggle {
  flex: 0 0 auto;
  margin-left: auto;
  min-width: 1.1rem;
  text-align: right;
  font-size: 1rem;
  font-weight: 700;
  color: var(--moss);
  transition: color 0.2s var(--ease);
}

.page-faq .qa:not([open]) .qa__toggle::before {
  content: "+";
}

.page-faq .qa[open] .qa__toggle::before {
  content: "−";
}

.page-faq .qa[open] .qa__toggle {
  color: var(--ember);
}

.page-faq .qa__a {
  padding: 0 1.05rem 1rem;
  font-size: 0.9rem;
  line-height: 1.78;
  color: var(--brown);
  border-top: 1px solid rgba(42, 33, 26, 0.14);
  margin-top: 0.1rem;
  padding-top: 0.8rem;
}

.page-faq .qa__a p {
  margin: 0 0 0.6rem;
}

.page-faq .qa__a p:last-child {
  margin-bottom: 0;
}

.page-faq .qa__a a {
  color: var(--ink-green);
  font-weight: 600;
  text-decoration: none;
  border-bottom: 2px solid var(--lime);
}

.page-faq .qa__a a:hover {
  border-bottom-color: var(--ember);
}

.page-faq .qa__a code {
  font-family: var(--font-mono);
  font-size: 0.85em;
  background: var(--sand);
  border: 1px solid rgba(42, 33, 26, 0.2);
  padding: 0.04rem 0.3rem;
}

/* ---------- 人工支持 ---------- */
.page-faq .faq-support {
  background: var(--charcoal);
  color: var(--mist);
  border-top: var(--border);
  padding-block: clamp(2.25rem, 5vw, 4rem);
}

.page-faq .faq-support__card {
  display: grid;
  gap: 1.5rem;
  background: var(--sand);
  color: var(--brown);
  border: var(--border);
  box-shadow: var(--shadow-hard);
  padding: clamp(1.25rem, 3.5vw, 2.25rem);
}

@media (min-width: 900px) {
  .page-faq .faq-support__card {
    grid-template-columns: minmax(0, 1.25fr) minmax(0, 1fr);
    align-items: start;
    gap: 2.25rem;
  }
}

.page-faq .faq-support__title {
  font-family: var(--font-display);
  font-size: clamp(1.4rem, 3.4vw, 2rem);
  line-height: 1.15;
  letter-spacing: -0.01em;
  margin: 0 0 0.6rem;
  color: var(--ink-green);
}

.page-faq .faq-support__text {
  margin: 0;
  font-size: 0.94rem;
  line-height: 1.8;
  color: var(--brown);
}

.page-faq .faq-support__list {
  list-style: none;
  margin: 1rem 0 0;
  padding: 0;
  display: grid;
  gap: 0.5rem;
}

.page-faq .faq-support__list li {
  display: flex;
  align-items: baseline;
  gap: 0.55rem;
  font-size: 0.88rem;
  line-height: 1.6;
}

.page-faq .faq-support__list li::before {
  content: "›";
  font-family: var(--font-mono);
  color: var(--ember);
  font-weight: 700;
}

.page-faq .faq-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 1rem 1.5rem;
  margin-top: 1.35rem;
}

.page-faq .faq-links {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem 1.15rem;
}

.page-faq .faq-links a {
  color: var(--ink-green);
  font-size: 0.86rem;
  font-weight: 600;
  text-decoration: none;
  border-bottom: 2px solid var(--lime);
  padding-bottom: 1px;
}

.page-faq .faq-links a:hover {
  border-bottom-color: var(--ember);
}

.page-faq .faq-contact {
  display: grid;
  gap: 0.7rem;
  padding: 1rem 1.1rem;
  background: var(--mist);
  border: 2px solid var(--brown);
}

.page-faq .faq-contact__row {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  gap: 1rem;
  padding-bottom: 0.65rem;
  border-bottom: 1px solid rgba(42, 33, 26, 0.16);
}

.page-faq .faq-contact__row:last-child {
  border-bottom: 0;
  padding-bottom: 0;
}

.page-faq .faq-contact__label {
  flex: 0 0 auto;
  font-family: var(--font-mono);
  font-size: 0.7rem;
  letter-spacing: 0.12em;
  color: var(--moss);
}

.page-faq .faq-contact__value {
  font-family: var(--font-mono);
  font-size: 0.82rem;
  line-height: 1.5;
  text-align: right;
  color: var(--brown);
  word-break: break-word;
}

@media (max-width: 520px) {
  .page-faq .faq-contact__row {
    flex-direction: column;
    align-items: flex-start;
    gap: 0.25rem;
  }
  .page-faq .faq-contact__value {
    text-align: left;
  }
  .page-faq .qa__q {
    font-size: 0.9rem;
  }
  .page-faq .faq-hero__panel {
    box-shadow: 4px 4px 0 var(--brown);
  }
}
<<<END>>>